Thank you for shopping at SajjadeMart.com. We are committed to delivering your favorite beauty products, clothing, watches, handbags, shoes, and fashion accessories as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver your orders so you know exactly what to expect.
Order Processing
Once your order is successfully placed, our team begins preparing it for shipment. Most orders are processed within 2–5 business days, excluding weekends and public holidays. During busy shopping seasons, promotional events, or unexpected circumstances, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided during checkout.
Shipping Time
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: 3–7 business days
- Remote or Rural Areas: 5–10 business days
- International Shipping (if available): Delivery times may vary depending on the destination country and customs processing.
Please note that these are estimated delivery times and may be affected by weather conditions, courier delays, customs inspections, or other circumstances beyond our control.
Shipping Charges
Shipping fees are calculated during checkout based on your delivery location, order size, and selected shipping method. From time to time, SajjadeMart.com may offer free shipping promotions on qualifying orders. Any applicable shipping charges or promotional offers will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, where available. This allows you to monitor your shipment and stay informed about its delivery status.
Delivery Information
To ensure timely delivery, please provide a complete and accurate shipping address, including your phone number and any necessary delivery instructions. SajjadeMart.com is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information provided by the customer.
If a package is returned to us due to an incorrect address or because it was unclaimed, additional shipping charges may apply before the order can be resent.
Damaged or Missing Items
We carefully inspect and package every order before shipment. However, if your package arrives damaged, contains the wrong item, or if any item is missing, please contact our customer support team within 48 hours of receiving your order. Providing clear photos of the package and products will help us resolve the issue as quickly as possible.
Delivery Delays
While we work with trusted shipping partners to deliver your order on time, occasional delays may occur due to weather conditions, courier service disruptions, customs procedures, high shipping volumes, or other unforeseen events. We appreciate your patience and understanding in such situations.
International Orders
If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities. These fees are not included in the product price or shipping cost unless otherwise stated.
Need Assistance?
If you have any questions about your shipment, delivery status, or shipping options, our customer support team is here to help. Please reach out through the Contact Us page on SajjadeMart.com, and we will be happy to assist you.
Thank you for choosing SajjadeMart.com. We appreciate your trust and are committed to providing fast, reliable, and secure shipping so you can enjoy your beauty products, clothing, watches, handbags, shoes, and fashion accessories with confidence.